Frequently Asked Questions
What are DHUBdoc’s opening hours?
DHUBdoc is open to the public Tuesdays, Wednesdays, and Thursdays from 11 a.m. to 6:45 p.m.
Where can I make requests?
You can contact DHUBdoc in the following ways:
- In Person: Carrer Montcada, 12, Barcelona
- By telephone: 932562294 ( Tuesdays, Wednesdays, and Thursdays from 11 a.m. to 6:45 p.m. )
- By email: dhubdoc@bcn.cat
- On the web: http://www.dhubdoc.info at the virtual desktop.
Do I need a User Card to visit the DHUBdoc?
No. You only need your User Card to borrow items from the library, to make interlibrary loans and to rent digital desktops.
How do I get a User Card?
To obtain the card you have to come to DHUBdoc during opening hours, fill out a form and present your DNI, passaport, carta de residència o equivalent DNI, passport, NIE or equivalent . The card is free of charge.
Can I borrow documents?
With your User Card, DHUBdoc allows you borrow up to 5 documents at a time.
How long can I borrow a document?
You may borrow a document for 10 days. The borrowing of documents can also be extended for and additional 10 days.
Before the deadline, you can renew your documents again if the documents have not been reserved by another user.
How can I renew my documents?
You can request the renewal in person at the information desk, by telephone at 932562294 or using the virtual desktop at (http://dhub-bcn.cat/en/dhubdoc).
What kind of photocopy services do you have?
DHUBdoc has a self-service photocopy centre. You can obtain photocopy cards at the reception desk. The photocopy machine makes both black and white and colour photocopies.
How much are photocopies?
Black and White:
Paper size A-4 : 0,10 €
Paper size A-3 : 0,15 €
Colour:
Paper size A-4 : 1,25 €
Paper size A-3 : 1,65 €
Can I use fragments of a document, book or magazine without permission?
Yes, when conditions comply with article 32 on citations, of the Law of Intellectual Property. You may use fragments of already published documents; direct quotations, ideas, commentaries and critical judgements, however, these fragments may only be applied to works of research and investigation and their use must be justifiable. The bibiliographic citation must indicate the source of the fragment, as well as, the name of the author.